Frequently Asked Questions


How do I create an account on Alternate Medical Media?
To create an account, simply go to the Sign Up page and complete the registration form. As a member, you'll receive updates about upcoming courses and videos. If you're ready to start learning, register for one of our CME courses and get started today.
How do I change my password? What do I do if I forget my password?
If you know your password already, go to your Account page and select change password. If you’ve forgotten your password, click here.
How do I update my profile and account settings?
Once you’re account is created, you’ll be able to view and edit your profile page and account settings. Simply go to your Profile page and select “edit profile”, or go to your Account page to update your user settings.
Can I cancel my account?
Yes, you can cancel your account with us at any time. However, you will lose any progress that you’ve made on any incomplete courses. If you’ve already completed a course with us, then your CME credits will remain registered with our accrediting educational partners, and your certificate(s) of Continuing Medical Education will be provided to you upon request.


How do I sign up for a course?
To sign up for a course, first check out all the necessary information about the material on the course front page. Then, select the Take This Course button to get started.
How do I complete a course?
Once you’ve enrolled in a course, simply return to the course front page and start navigating through the modules. Once you’ve completed all modules and associated quizzes, you’ll be asked to take a short evaluation to complete the CME accreditation process.
When do I get my certificate of credit for CME courses?
Once you’ve completed a course and the associated evaluation, your CME certificate will be automatically generated on our system and will be available for immediate downloading or printing.
What if I lose my CME certificate?
If you lose your CME certificate for any course, please email us at and we will send you a replacement as soon as possible.