Alternate Medical Media Refund Policy

For details on our refund deadlines and policies, please refer to the information below; note that our policies differ for subscription payments vs. one-time course and Specialization purchases, and that payment options may vary from one Service to another. Please also note that we treat violations of our Terms of Use and Honor Code very seriously, and we have no obligation to offer refunds to learners who are found to be in violation of these terms, even if their requests are made within the designated refund period. Similarly, we have no obligation to offer late refunds to learners who do not pass a course, or who are otherwise unsatisfied with their final pass/fail result.

For Course and Group Packages

If you cancel your paid enrollment for a course, AMM will offer you a complete refund until 14 days after payment, or until you have completed 50% or more, whichever is earlier. If you pre-enroll and pay for a course, AMM will offer you a complete refund until 14 days after the course launches or until you have have completed 50% or more, whichever is earlier. For avoidance doubt, once you have have completed 50% or more with your payment, you are not eligible for a refund even if it is within 14 days. If you do not complete 50% or more within 180 days, your registration will expire and you will need to pay to re-enroll for the course. However, if you’re taking a course through your company or organization (e.g. AMM for Enterprise) then you can earn your certificate as long as your company’s contract with AMM is active and your access has not expired in accordance with the terms of that contract. Similarly, refunds and cancellations will also be governed by the terms of that contract between your organization and AMM.

If you cancel your one-time, paid enrollment, AMM will offer you a complete refund until 14 days after payment, or until you have completed 50% or more for any course, whichever is earlier. If you pre-enroll and pay for any group package, AMM will offer you a complete refund until 14 days after the first course in the package launches or until you have earned your first Course Certificate for any course in the package, whichever is earlier. If you earned your first Course Certificate for any course in the package within 14 days, you are not eligible for a refund. Unless otherwise indicated as part of the sign-up process, you have one year after you purchase a package to complete all courses in the package.

Honor Code

All learners participating in the course must agree to abide by the following code of conduct:

  1. I will register for only one account.
  2. My answers to quizzes will be my own work.
  3. I will not make solutions to quizzes available to anyone else. This includes both solutions written by me, as well as any solutions provided by the course staff or others.
  4. I will not engage in any other activities that will dishonestly improve my results or dishonestly improve or hurt the results of others.
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