Contact Info

Address

Alternate Medical Media
106 West 32nd Street
2nd Floor
New York, NY 10001

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Contact Info

Address

Alternate Medical Media
106 West 32nd Street
2nd Floor
New York, NY 10001

Send A Message

Your email address will not be published. All fields are required.

Have a Question?

Check out our most commonly asked questions.

Accounts

How do I create an account?

When you sign up for your first CME or professional development course with Alternate Medical Media, you'll be asked to create an account.

You'll use this account to access all of your course materials on our platform. 

How do I change my password?

If you'd like to change your password, go to your account page and select "change password."

 
What if I forget my password?
If you've forgotten your password, click here to reset it.
 
Can I cancel my account?

Yes, you can cancel your account with us at any time.

If you’ve already completed a course with us, then your CME credits or contact hours will remain registered with our accrediting educational partners, and your certificate(s) of Continuing Medical Education or professional development will be available upon request.

However, please be aware that by deleting your account you will lose any progress that you’ve made on any incomplete courses.

Courses

What's the difference between a CME course and a "For Everyone" course?

We offer two separate learning tracks for our users. If you're a doctor, registered nurse or physician assistant who would like to learn and receive Continuing Medical Education (CME) credits or contact hours for a course, then the CME track is for you.

If you're not interested in CME, but would like to learn about a particular topic and earn a professional development certificate, then the "For Everyone" track is for you. This track is ideal for health service providers who don't require CME, as well as industry professionals, researchers, and patients.

Learn more about how our learning platform works.

How do I sign up for a course?

To sign up for a course, first select the topic you're interested in and the type of course you wish to enroll in - CME or "For Everyone". Then, simply complete the registration process and you're all set.

You'll receive an email confirmation with all the information you need as soon as you've completed the registration process.

How do I complete a course?

We present all of our courses in easy-to-navigate video lessons. Simply watch the video, complete a short quiz and move on to the next lesson. Courses vary in length depending on the topic, but are generally between 5 and 15 lessons.

When you've completed all the lessons and associated quizzes, you'll be asked to fill out a short evaluation to complete the certification process.

How do I receive my CME or professional development certificate?

Once you've completed a course and associated evaluation, your CME or professional development certificate will be automatically generated and available for immediate download. You'll also receive a copy of your certificate via email.

What if I lose my certificate?

If you lose your CME or professional development certificate, don't worry - simply email us at amm@alternatemedical.com and we'll send you a replacement as quickly as possible.

You can also use the email form at the top of this page to reach us at any time.